# Contact hecigo

hecigo is operated by **HECIGO TECHNOLOGY CO., LTD**. We reply within one
business day, in Vietnamese or English.

## Contact details

- **Email:** hi@hecigo.com
- **Phone:** (+84) 963 929 241
- **Address:** CirCO Dien Bien Phu, 222 Dien Bien Phu street, Vo Thi Sau ward,
  District 3, Ho Chi Minh City, Vietnam
- **Business hours:** Monday to Friday, 09:00-18:00 Indochina Time (UTC+07:00)

## Channels

- GitHub: https://github.com/hecigo
- LinkedIn: https://www.linkedin.com/company/hecigolab
- Facebook: https://www.facebook.com/hecigolab
- Zalo Official Account: https://zalo.me/3108963776852260798

## What to send

Which two systems are out of sync, and where exactly? A specific answer is far
more useful to both of us than a request for a capability deck. The details that
shorten the first reply by a week:

- The two system names, and which direction data is supposed to move.
- What breaks today: duplicates, missing records, stale values, or a manual
  re-entry step somebody is doing by hand.
- Roughly how many records a day, and whether either side offers webhooks.
- Whether anyone has attempted the integration before, and what happened.

We will tell you plainly if the problem is not one we should take. That happens
often enough to be worth saying: a job that a native connector already solves is
not a job we will quote for.

## Enquiry form

The form on this page sends your name, email, stated role, and message to our
intake workflow, and nothing else. What happens to that data is described in the
[privacy policy](https://hecigo.com/privacy/).

If you would rather not use the form, plain email to hi@hecigo.com reaches the
same place.